Effective Date: 09/01/2025
PROMINENCE HEALTH CARE PLAN respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
- Information We Collect
We may collect the following information when you interact with our website, services, or SMS program:
– Personal identifiers (e.g., name, phone number, email, address).
– Health-related details (only when voluntarily provided for care coordination).
– Billing and insurance information.
– Technical information (IP address, browser type, device info).
- How We Use Your Information
Your information is used to:
– Provide healthcare services and appointment reminders.
– Send SMS alerts, updates, and relevant communications.
– Process billing, payments, and insurance claims.
– Improve our services and patient experience.
– Comply with legal, regulatory, and healthcare obligations.
- Sharing of Information
We will never sell or share your personal information for marketing purposes.
We may share data only with:
– Authorized healthcare providers involved in your care.
– Service providers who help deliver SMS and communication services.
– Government agencies, regulators, or law enforcement as required by law (HIPAA compliance applies).
- Your Privacy Rights
You have the right to:
– Access, review, and request a copy of your personal information.
– Request corrections to inaccurate information.
– Request restrictions on how your data is used.
– Opt out of non-essential SMS communications at any time.
- Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
- Cookies & Tracking
Our website may use cookies to improve user experience. You may disable cookies through your browser settings.
- Changes to This Policy
Prominence may update this Privacy Policy from time to time. Changes will be effective immediately when posted on our website.
- Contact Us
For questions about this Privacy Policy or your personal data, please contact us:
Phone: 855-969-5882 (TTY: 711)
Address:1510 Meadow Wood Ln. Reno, NV 89502